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Refund and Cancellation Policy

Last Updated: July 4, 2026

At Yazgac.net, customer satisfaction is our priority. This Refund and Cancellation Policy explains the terms and conditions regarding cancellations and refunds for the services purchased through our website.

1. General Refund Policy

The refund and cancellation conditions vary depending on the type of service purchased.

Customers may submit refund or cancellation requests through our support system or by contacting our customer service team. Approved refunds will be processed using the original payment method whenever possible.


2. Web Hosting Services

Shared Hosting, WordPress Hosting, Business Hosting, and similar hosting services are covered by our 14-Day Money-Back Guarantee for first-time purchases.

Refunds are available within 14 days of the initial purchase, provided the service has not been used in violation of our Terms of Service.

The following are not eligible for refund:

  • Renewal payments

  • Domain registration fees included in promotional packages

  • Services suspended due to abuse or violation of our Terms of Service

  • Customer-caused data loss or configuration issues


3. Domain Name Registration

Domain name registrations, renewals, and transfers are non-refundable.

Since domain names are registered instantly through accredited domain registrars, they cannot be canceled or refunded once the registration process has been completed.

This policy applies to all domain extensions and follows ICANN and registry regulations.


4. VPS (Virtual Private Server) Services

VPS resources are allocated exclusively for each customer.

Once the VPS has been provisioned and activated, refunds are generally not available.

If the service has not yet been provisioned, cancellation requests may be reviewed on a case-by-case basis.


5. Dedicated Server Services

Dedicated Servers are custom-provisioned for individual customers.

Because hardware resources are reserved specifically for each order, refunds are not available after the server has been provisioned and delivered.

Cancellation requests submitted before deployment may be considered for a refund.


6. Software Licenses and Digital Products

Software licenses, activation keys, digital products, and similar electronically delivered services are non-refundable once delivery has been completed.


7. Refund Processing Time

Once a refund request has been approved, the refund will be processed within 1 to 10 business days.

Depending on your bank or payment provider, the refunded amount may take additional time to appear in your account.


8. Refund Method

Approved refunds will be issued using the original payment method whenever possible.

This may include:

  • Credit or debit card refunds

  • Bank transfer refunds

  • Other supported payment methods


9. Cancellation Requests

Customers may request service cancellation by opening a support ticket through the client portal or by contacting our support team.

Each request will be reviewed individually, and customers will be notified of the outcome as soon as possible.


10. Contact Information

If you have any questions regarding this Refund and Cancellation Policy, please contact us.

Yazgac.net

Website: https://www.yazgac.net

Email: [email protected]

Phone: +90 850 840 75 50

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